The risks of GenAI in Consulting

There have been several announcements by large (and smaller) consulting houses that they will be rolling out AI co-pilots to their consults. The stated intention is to enable these consultants to bring greater value to their clients at a rapid pace. There are some considerations for this approach. In the ever-evolving consulting landscape, the integration […]

Employee Experience is not just a HR thing

Imagine a day in the life of the modern employee: their morning begins with a quick glance at the day’s schedule through a mobile app, seamlessly transitioning into a virtual team meeting facilitated by cutting-edge collaboration software. As the day unfolds, they navigate a labyrinth of digital tools — from project management platforms to the […]

HR Needs to keep close to the wind

In a shifting and quickly changing world it is imperative that HR keep pace with the business and be ready to deliver the value it requires. In order to achieve this HR has to be aligned to the same goals as the business. Strategic agility is a simple requirement of all organisations in the modern context. This […]

AI and The Citizen Developer

Citizen-led development has emerged as a powerful force for innovation within organisations, enabling individuals at all levels to contribute their expertise and creativity to build applications that directly address challenges they face daily. However, the open playing field that is created by these accessible ‘self-build’ tools also raises significant concerns about the lack of controls […]

Penny wise pound foolish: Keep the big picture in mind

I originally posted this on LinkedIn on May 6, 2019. I am updating my blog in preparation for new content. The title of this article, “penny wise pound foolish” is an old saying that highlights being concerned only with the small things ultimately results in larger errors. “Be Agile”, “We are an Agile company”, “Think […]

From Customisation to the Cloud – Learn to let go

The key driver for the increasing pace of systems migration from on-premise to cloud is the increasing focus and budget the vendors are bringing to bear on their development. The impact is that many non-cloud products are moving towards either end-of-life or to the doldrums that are ‘life-time-support’ but not life-time-investment. Though the implementation of […]

Taking HR processes beyond workflow

In my previous article, I briefly discussed the idea of using AI/ML to manage the workflow function in an organisation. In this article, I follow that thought experiment a little further. Workflows are the common term used to describe how a business process is executed. They can describe the workflow used to manufacture a car […]

HR Processes, maybe it is time for the robot to drive.

The origin of the organisation as a human endeavour is murky. But we do know that the modern organisation finds its birth in the late 18th and early 19th century off the back of the industrial revolution. The modern descendants of these enterprises have changed significantly from their ancestors. The impact of new management approaches […]

Bias in HR AI, it’s the human thing to do.

In order to make sense of our environment and its overwhelming sensory input, humans employ techniques called heuristics. This process allows the creation of mental shortcuts, which provide us with a way of interpreting our world (link). Rather than processing each input individually, we learn to group and classify common inputs together. It saves us […]

IT needs HR in a shifting landscape

IT Needs HR in a shifting landscape In a previous article I discussed how the advent of cloud technology presents HR with promises of quick, easy and simple HR Systems implementation and that while it is possible for HR to implement on their own, it would be foolish of HR to believe that they do not […]