What to do when you don’t have data?

One of my favourite TV programs is House MD. Not only for the interpersonal relationship dynamics, but also for the process the team goes through to develop a comprehensive diagnosis with only the most arbitrary of clues. I recently spoke at the ASTD conference on HR Metrics and Technology and a conversation after the presentation made […]

Desire and Capability – Aligning the desire for HR analytics to BI Capability

Being able to measure its own performance is critical to the HR function. One of the key challenges facing HR is its ability to track and measure those aspects of itself that truly add value to the organisation. Understanding this and the varying degrees of maturity in the process, are essential to designing an appropriate […]